LEGAL

PRIVACY Policy

LAST UPDATED · AUG 2026

Your privacy matters to Houstonopolis Creative, the brand under which John Houston offers real estate and creative media services. This policy describes how we collect, use, and protect your information when you visit our website, work with John on a real estate transaction, or engage our creative media services.

This Privacy Policy applies to the website, creative media services, and the real estate services John Houston provides through Houstonopolis Creative, a brand of Houstonopolis LLC, a Tennessee limited liability company owned by John Houston, based in Middle Tennessee. By using our website or engaging our services, you agree to the practices described here.

01

INFORMATION WE COLLECT

Houstonopolis Creative ('we', 'us', or 'our') is a brand of Houstonopolis LLC, a Tennessee limited liability company owned by John Houston, and respects your privacy. Real estate representation is provided personally by John Houston, a Tennessee-licensed affiliate broker with The Gomes Agency; creative media services are provided by Houstonopolis Creative. This Privacy Policy explains what information we gather when you visit our website or engage John's real estate services or our creative media services, and how we use, share, and protect that information.

  • Contact details you provide directly, such as your name, email address, phone number, and mailing address, when you request a quote, book a shoot, inquire about a property, or message us.
  • Project information you share, including property addresses, listings, brand guidelines, and reference materials, needed to deliver John's real estate services or our creative media services.
  • Usage data, such as your IP address, browser type, pages visited, and timestamps, collected automatically through cookies and analytics tools when you browse our site.
  • Communications, the content of messages, emails, and call-back requests you send us so we can respond and keep a record of our correspondence.

If you're buying or selling with John as your agent, we also collect transaction details, such as offer terms, financing information, and other documentation shared during the purchase or sale process, used only to facilitate your transaction.

02

HOW WE USE YOUR INFORMATION

We use the information we collect to operate our business, support John's real estate services and our creative media services, and improve the experience we offer clients in Middle Tennessee and beyond.

  • To support the real estate representation John provides, and to provide, schedule, and deliver photography, cinematic tours, drone surveys, and brand film services you request.
  • To communicate with you about your project, send invoices and quotes, and provide customer support.
  • To improve our website, services, and content based on how visitors interact with our site.
  • To send optional updates, newsletters, or marketing materials — only if you have opted in, and you may unsubscribe at any time.
  • To comply with legal obligations and protect the rights, safety, and property of our studio and our clients.
03

COOKIES AND TRACKING

Our website uses cookies and similar technologies to keep the site functioning, remember your preferences, understand how visitors use our content, and, where enabled, support analytics and advertising tools such as Google and Meta. You can control cookies through your browser settings, though disabling them may limit some features of the site.

04

HOW WE SHARE YOUR INFORMATION

We do not sell your personal information. We may share it only in limited circumstances.

  • With trusted service providers, such as hosting, payment processors, and analytics, who help us run the studio and are bound by confidentiality obligations.
  • With partners and collaborators, such as location scouts, drone operators, editors, other real estate agents, title companies, or lenders, only as needed to complete your specific project or transaction.
  • When required by law, court order, or to protect the safety, rights, or property of our studio, our clients, or the public.
  • In connection with a merger, acquisition, or sale of our business assets, subject to the protections in this policy.
05

DATA RETENTION

We keep your information only as long as necessary to provide our services, meet legal obligations, resolve disputes, and enforce our agreements. When no longer needed, we delete or anonymize the data in line with our retention practices.

06

YOUR PRIVACY RIGHTS

Depending on where you live, you may have the right to access, correct, delete, or restrict the use of your personal information. You can also object to certain processing or request a copy of the data we hold about you. To exercise any of these rights, contact us using the details below.

07

SECURITY

We take reasonable technical, organizational, and physical measures to protect your information, following generally accepted industry standards both during transmission and in storage. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

08

CHILDREN'S PRIVACY

Our services are not intended for use by anyone under 18 years of age. We do not knowingly collect personal information from anyone under 18. If you believe we have collected such information without appropriate consent, please contact us and we will delete it.

09

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. We will post the revised version on this page and update the 'last updated' date above. Material changes will be noted on our website.

10

INFORMATION WE OBTAIN FROM THIRD PARTIES

In addition to what you provide directly, we may obtain information about you from public property and real estate records, social media platforms you use to interact with us, and other publicly available sources. This helps us provide accurate, relevant service on your real estate transaction or creative media project.

11

USE OF ARTIFICIAL INTELLIGENCE

From time to time, we may use AI-assisted tools to help with editing, generating, or enhancing visual content for creative media projects. Any AI-assisted content is reviewed by us before it's delivered, though it may still contain errors or limitations. AI tools we use don't make real estate decisions on your behalf, and any recommendations or analysis they produce are for informational purposes only, not a substitute for professional advice. If you have questions about how AI may have been used on your project, reach out using the details in the Contact Us section below.

12

THIRD-PARTY LINKS AND SERVICES

Our website may contain links to third-party websites and services, such as social media platforms, property listing services, or partner sites, that are not operated by us. This Privacy Policy does not apply to those third-party sites, and we are not responsible for their content or privacy practices. We encourage you to review the privacy policy of any third-party site you visit.

13

REAL ESTATE LICENSING

John Houston operates as an independent contractor and affiliate broker licensed by the State of Tennessee. His real estate license is held with The Gomes Agency, located in Nashville, Tennessee. You can reach The Gomes Agency at 615.998.4280 or visit gomesagency.com.

14

Severability

If any provision of this Privacy Policy is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

15

CONTACT US

If you have questions about this Privacy Policy reach out to Houstonopolis Creative at hello@houstonopoliscreative.com