Terms of Service

Acceptance of Terms

These Terms of Service ('Terms') govern your access to and use of the website and services offered under Houstonopolis Creative ('we', 'us', or 'our'), a brand of Houstonopolis LLC, a Tennessee limited liability company owned by John Houston. Real estate representation is provided personally by John Houston, and creative media services are provided by Houstonopolis Creative. By visiting our website, requesting a quote, booking a project, engaging John as your real estate agent, or otherwise working with us, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.

Our Services

Under the Houstonopolis Creative brand, John Houston provides real estate representation, including buyer and seller representation, and provides creative production services, including architectural photography, cinematic property tours, drone media, brand films, and post-production, for clients in Middle Tennessee and beyond. Specific deliverables, timelines, and pricing for each project or transaction are set out in a separate agreement, proposal, or invoice.

Engaging a Project

If you engage John for real estate representation, that relationship, including compensation and commission, is governed by a separate signed listing agreement or buyer representation agreement, as required under Tennessee real estate law. The steps below describe how we engage creative media projects.

• Quotes and estimates are provided in good faith based on the details you share. Final scope and pricing are confirmed in a signedagreement or invoice before work begins.
• A deposit may be required to secure a shoot date. Deposits are non-refundable once a project is confirmed, unless we cancel orreschedule.
• Project dates, travel, and deliverables are coordinated between you and our studio and confirmed in writing.

Payment Terms

• Invoices are due within the timeframe stated on the invoice unless agreed otherwise in writing.
• Late payments may accrue fees or result in a pause of ongoing work until the balance is settled.
• All fees are quoted in US dollars. Applicable taxes and approved travel or production expenses are billed separately.

Ownership and Licensing

Unless otherwise agreed in writing, Houstonopolis Creative retains ownership of all raw footage, source files, and creative works produced during a project. Upon full payment, you receive a license to use the final delivered assets for the purposes outlined in your project agreement.

• Final assets are licensed for the use described in your agreement. Additional or broader uses require a separate license.
• We may display completed work in our portfolio, website, and marketing unless you request an exclusivity or non-disclosurearrangement in writing.
• Third-party materials, music, or talent included in a deliverable may carry their own licensing restrictions, which we willcommunicate to you.

Your Responsibilities

• Provide accurate information, access, and permissions needed to complete the project — including property access, releases fromproperty owners or occupants, and any necessary permits.
• Ensure you have the rights to any materials, logos, or content you ask us to use.
• Review deliverables promptly and communicate any revisions within the revision window set in your agreement.

Revisions and Deliverables

Each project includes the number of revisions specified in your agreement. Additional revisions, significant changes to the agreedscope, or new requests after a project is finalized may be quoted separately.

Cancellations and Rescheduling

If you need to cancel or reschedule a confirmed shoot, please notify us as early as possible. Cancellations within a set window of the shoot date may forfeit the deposit or incur fees to cover committed costs, if applicable. Weather-dependent and outdoor shoots may be rescheduled at no penalty when conditions make filming impractical.

Limitation of Liability

To the fullest extent permitted by law, Houstonopolis Creative is not liable for indirect, incidental, special, or consequential damages arising from your use of our website or services. Our total liability for any claim is limited to the amount you paid us for the specific project or transaction giving rise to the claim.

Intellectual Property

All content on this website, including text, graphics, logos, imagery, and design, is the property of Houstonopolis LLC or its licensors and is protected by copyright and trademark laws. You may not copy, reproduce, or distribute our content without written permission.

Third-Party Links and Content

Our website may contain links to third-party sites or include third-party content. We are not responsible for the practices or contentof those third parties, and accessing them is at your own risk.

Prohibited Conduct

• Do not use our website to transmit unlawful, harmful, or harassing content.
• Do not attempt to disrupt, overload, or gain unauthorized access to our systems or data.
• Do not misuse our content, branding, or deliverables outside the rights granted to you.

Governing Law

These Terms are governed by the laws of the State of Tennessee, without regard to conflict-of-law principles. Any disputes arisingfrom these Terms or our services will be resolved in the courts located in Middle Tennessee, and you consent to that jurisdiction.

Changes to These Terms

We may update these Terms from time to time. The current version will be posted on this page with the 'last updated' date above. Your continued use of our website or services after a change constitutes acceptance of the revised Terms.

Real Estate Licensing

John Houston operates as an independent contractor and affiliate broker licensed by the State of Tennessee. His real estate license is held with The Gomes Agency, located in Nashville, Tennessee. You can reach The Gomes Agency at 615.998.4280 or visit gomesagency.com.

Equal Housing Opportunity

Houstonopolis Creative and John Houston are committed to the letter and spirit of the Fair Housing Act. We do not discriminate on the basis of race, color, religion, sex, disability, familial status, national origin, or any other characteristic protected by federal, state, or local law in any real estate services provided. All properties are shown and represented on an equal opportunity basis.

Website Accessibility

We are committed to making our website usable by as many people as possible and are working toward conformance with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. If you encounter any barrier to accessing our website or content, please contact us using the details in the Contact section below so we can address it.

Testimonials and Reviews

Testimonials and reviews shared on our website reflect the individual experiences of specific clients. They are not a guarantee, promise, or prediction of the outcome of your project or transaction. Results vary based on the details and circumstances of each engagement.

Indemnification

You agree to indemnify and hold Houstonopolis Creative and John Houston harmless from any claims, damages, losses, or expenses, including reasonable attorney's fees, arising from your misuse of our website or services, your violation of these Terms, or your violation of any rights of a third party.

Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets, or by operation of law.

Entire Agreement

These Terms, together with any signed project agreement, proposal, or invoice, constitute the entire agreement between you and us regarding your use of our website and services, and supersede any prior agreements or understandings.

Contact

If you have questions about these Terms or wish to discuss a project, please contact Houstonopolis Creative at hello@houstonopoliscreative.com